We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I have followed all the steps to integrate Amelia with google, and that has all been successful, however the events are just not showing up in the google calendar - the same gmail address is used in all options, I'm not sure what I'm missing but I'm sure it's something simple!
Jenny
Hello Jenny,
Thank you for purchasing Amelia, and for reaching out to us.
In order to use 2-way Google synchronization properly, your employees should set statuses of the events in their Google calendars as Busy. In that way, time-slots occupied by those events will be removed from Amelia's calendar.
Enable option Remove Google Calendar Busy Slots if you want to remove the busy slots in your employees’ Google Calendars from their work schedules in Amelia. When enabled, time slots from the Amelia Calendar will be removed whenever there is an event in the Google Calendar.
At the moment is not possible to show events from the Google calendar in Amelia calendar.
If you have any more questions please feel free to open another ticket.
Kind Regards,
Marko Davidovic [email protected]
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Thankyou :)
Hello Jenny,
We are sorry that we'rent able to help you.
But this is on our "to-do list" and it will be added sometimes in the future.
If you have any more questions please feel to open another ticket.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables