We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have atable reading a google sheeet... for some reason it duplicates lines and I cannot work out why.. please see image example
Hi Tony
Thank you for reaching out to us.
I'm afraid we can't see any images attached, and on the related link we can't see any duplicated results since the last column contains different information for each row. That means wpDataTables only pulls information from your Google spreadsheet so it might be best to look into the source that is adding this data to the Google sheet
Do let us know if there is anything we can do to assist.
Sorry the image is attahced and the duplicates highlighted blue
Hi Tony
Can you please tell us how do you get different values in the last column if these are duplicates? Is this a table linked to a Google spreadsheet how do you populate the data in the sheet?
This is the google sheet that feeds the table. The differing number is an accumaltive total of the numbers in the 5th column. Thes are updated daily be entering the numbes in by an Admin
https://docs.google.com/spreadsheets/d/1Un_gJ5fU1E3tyZpLmIR9ZxNRxf2Nd_VeY33GvwGxiBg/edit?usp=sharing
Thanks
Ok I hav found the Issue in the google sheet.. Thank you for your support feel free to close this ticket
Hi Tony
Thank you for the update, I'm glad to hear you were able to solve the issue
If there is anything else we can assist you with please don't hesitate to open a new ticket.
Have a wonderful day!