We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi - i've added a URL redirect for an event on the plugin but it is only redirects when you click the "FINISH" button. Is this the only way to redirect people? Can it not happen without having to click the button as I'm not sure people will click it. Thanks.
Hello Stuart,
Thank you for reaching out to us.
To redirect someone before they click on "Finish", you can use hooks like "beforeConfirmedBooking", for example, that will be triggered when your customers confirm the booking. You can set the redirect URL that you need like in this script (we use https://www.google.com as an example, but you will replace it with your own URL):
<script> window.beforeConfirmedBooking = function() { window.location.href = "https://www.google.com"; }; </script>Please insert this script on the page where you insert Amelia's shortcode.
I hope it helps.
If you need some further assistance, please don't hesitate to contact us.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi,
Just a quick note on this method.
It's best to put in the page footer. That way it will load on every page, not just the page you use the short code on.
I'm using multiple pages with the short codes, so I don't want to put it on every page.
Hello Jarno,
Thanks for your note,
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Have a great day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables