We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Each service has a set time of 45 minutes, and I would like available slots to start every hour and every half hour. When I change the time slot setting to 30 minutes you cannot create a 45 minute service, only 30 mins / 1 hr etc. If I reduce the time slot setting to 15 minutes you can create a 45 minute service, however when booking you can select 15 past and 45 past, which I don't want. Is there a way around this to be able to create 45 minute services but have the booking form only show start times on the hour and at half past?
Hello Laurence,
Thank you for purchasing Amelia, and for reaching out to us.
Unfortunately, no currently, there is no such feature built-in in Amelia.
Amelia only works in that particular way and it can't be changed, and there is no workaround for this.
If you have any further questions please don't hesitate to ask.
Kind Regards,
Marko Davidovic [email protected]
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