As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
when I try to modify the emails that my clients will get, there is no way to save them, I always get :
ErrorNotification has not been saved
I bought the plugin though a web designer that does not responds to my messages anymore. I cannot access to his amelia account
this issue is rather troublesome
Hi Carlos
Thank you for reaching out to us.
Please check if you have a browser extension for grammar, like Grammarly or Language Tool. If you do, please turn it off for your back-end site, and you'll be able to modify and save the notifications without any issues.
Check out the video attached to my response. We've reached out to Grammarly about this, they will release a fix in their next update.
Sorry for the inconvenience.
😭 Thank you so much!! It fixed the issue! I've been breaking my mind over this for days!
You are welcome, Carlos,
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables