As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I have created 4 service categories in Amelia.
I have added all categories in draft pages on my website, and they were all showing correctly.
I published the website pages, and changed the generic "Catalog" block to the one showing different categories, a category for each website page.
Only 3 categories were showing correctly. One category, although present in Amelia and set up like the other categories, does not show on my webpage.
Just for trial, I even created a 5th category and put on the webpage, it does not show.
Again to try, I add the general "Catalog" again in the webpage: only 3 categories are showing, the 4th is not visible. In all services I have the toggle "Show service on site" ON.
I also tried in different browsers and with a Mac and a PC, no changes.
It looks like Amelia is allowing me to show on the website only 3 categories. No matter if I have a 4th or 5th, they are not showing up. Please help.
*UPDATE* I found the solution for me. I needed to open the employee and edit his service times by adding this new service there to each day and each employee. very annoying and lot of clicks.
similar problem here. there are only visible 4 appointments, although 5 are setup and show services enabled everywhere.
Hello Riccardo,
Thank you for reaching out to us.
If you want each new service to be assigned to an employee per work hours of an employee, then you don't have to select services in the employee's work hours settings. I will provide two examples via screenshots.
The first one (how it should be configured):
The second one shows a configuration that would cause the below-mentioned behavior:
You can read more about this issue in the article below:
New Services not seen on the front-end
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you both.
I actually ended up:
>Opening the employee assigned to the service I could not see in the front end
>Go on Work Hours and assign the service to each day I want the service to be available with such employee
The service category was displayed. Lesson learned: it is not enough to assign the service under Employee> Assigned Service Tab.
Hello Gaia,
Glad we could assist you.
Feel free to contact us if you have any other issues.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables