We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have a had a request from a client for the ability for a student to be able to make multiple bookings and then pay for those multiple bookings.
Ie, on the front end select multiple dates and times, and then be presented with a total fee of all the sessions booked that can then be paid for.
Possible with Amelia? If not, what are the alternatives for achieving a similar outcome?
Hi Robin
Thank you for reaching out to us.
In general, it is not possible to book multiple appointments at once with current built-in features in Amelia. But it is on our to-do list for future updates.
However, it can be achieved in two ways.
Option one: is to use Recurring appointments. But it is suitable only if a customer books multiple appointments of the same service. Recurring Appointments are available in all licenses.
Option two: Packages of Services - it is a feature that allows creating packages of multiple appointments (of the same or different services). In that case, the services that are included in the package and the number of appointments will be fixed, and the price will be set for the whole package. You can see more information here.
Please note that the Packages feature is only available for Amelia Pro and Developer licenses.
Thanks,
Is it possible to apply discount logic to recurring appointments? For example more than 6 appointments are booked a 5% discount is applied.
I notice on the customer details form there is a line for discount but I cannot find where to configure that outside of packages.
Hello Robin,
Thank you for reaching out to us.
Unfortunately, this is not possible with Amelia's built-in features as discounts can only be applied through coupons or packages of services.
Please feel free to search through our feature suggestion page, and see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion there, and it will be forwarded to our management for review.
After it's been reviewed it will be presented on the front page, for voting. Please note that it may take some time before your suggestion is brought up for voting since we receive quite a lot of suggestions on daily basis.
Kind Regards,
Uros Jovanovic
[email protected]
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