I'm trying to call Amelia with the shortcode[ameliaevents type=calendar] inside a modal in Oxygen builder. Other shortcodes show but the calendar view does not. The question has been originally raised in an Oxygen support group and because I plan on doing the same I tried to replicate the issue.
I put together a quick demo in a sandbox, running Oxygen 3.9 and WPAmelia free version that you can access here:
Would you be able to provide us with a staging site, along with WP-admin (Administrator) user, FTP, and the database, so our developers can debug the plugin, and see what's going on?
If you're not able to provide us with a staging site, can you clone your website?
If yes - I'll ask you to install the Duplicator plugin. It will generate a couple of files that you can send me (along with the log-in credentials), and then I can create an exact copy of your website, see what the issue is and try to resolve it.
The Duplicator plugin can export only up to 500MB of data, so if your site is bigger than that, please use the All-in-One WP Migration plugin.
Please note that the files will be too large to attach to the ticket, so you can upload them via wetransfer.com and just send me the link.
When you open it, you have administration rights. The frontpage has three buttons, each opening a modal with one shortcode version each. The one that works is with the additional equal sign.
Please feel free to use the sandbox as you see fit. You can find the credentials for SSH and SFTP in the WPSandbox-section of the backend.
Sorry for the late response, our developers said it was some kind of conflict, so they need to take a look locally.
Would you be able to provide us with a staging site, along with WP-admin (Administrator) user, FTP, and the database, so our developers can debug the plugin, and see what's going on?
If you're not able to provide us with a staging site, can you clone your website?
If yes - I'll ask you to install the Duplicator plugin. It will generate a couple of files that you can send me (along with the log-in credentials), and then I can create an exact copy of your website, see what the issue is and try to resolve it.
The Duplicator plugin can export only up to 500MB of data, so if your site is bigger than that, please use the All-in-One WP Migration plugin.
Please note that the files will be too large to attach to the ticket, so you can upload them via wetransfer.com and just send me the link.
Hi
I'm trying to call Amelia with the shortcode[ameliaevents type=calendar] inside a modal in Oxygen builder. Other shortcodes show but the calendar view does not. The question has been originally raised in an Oxygen support group and because I plan on doing the same I tried to replicate the issue.
I put together a quick demo in a sandbox, running Oxygen 3.9 and WPAmelia free version that you can access here:
http://thankful-baboon.w6.wpsandbox.pro?upass=AzJzy1v01BO5
I created an employee, a service and an event. The frontpage has two buttons, one calls [ameliaevents type=calendar] the other one [ameliabooking]
Can you see why Amelia does not load?
Thanks for your help.
Sebastian
I just got pointed to a solution:
It seems that shortcodes with spaces raise all kinds of issues. When used this way, the calendar view works:
[ameliaevents=type=calendar]
Is this known? Can you add a hint to your knowledge base that this can solve issues with the shortcode?
thanks
Sebastian
Hello Sebastian,
Unfortunately, this shortcode cannot work:
It doesn't exist.
Would you be able to provide us with a staging site, along with WP-admin (Administrator) user, FTP, and the database, so our developers can debug the plugin, and see what's going on?
If you're not able to provide us with a staging site, can you clone your website?
If yes - I'll ask you to install the Duplicator plugin. It will generate a couple of files that you can send me (along with the log-in credentials), and then I can create an exact copy of your website, see what the issue is and try to resolve it.
The Duplicator plugin can export only up to 500MB of data, so if your site is bigger than that, please use the All-in-One WP Migration plugin.
Please note that the files will be too large to attach to the ticket, so you can upload them via wetransfer.com and just send me the link.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Stanislav
Thank you for your answer. Strangely, it is the opposite of what you are saying:
This shortcode does NOT work:
[ameliaevents type=calendar]
This one DOES work:
[ameliaevents=type=calendar]
This issue is not specific to one site, I can replicate it with a sandbox and a minimal setup.
The link in my first post goes to a WP-Sandbox instance. Here it is again:
http://thankful-baboon.w6.wpsandbox.pro?upass=AzJzy1v01BO5
When you open it, you have administration rights. The frontpage has three buttons, each opening a modal with one shortcode version each. The one that works is with the additional equal sign.
Please feel free to use the sandbox as you see fit. You can find the credentials for SSH and SFTP in the WPSandbox-section of the backend.Best,
Sebastian
You are welcome, Sebastian.
Thanks, we'll check it out and reach you back soon.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Stanislav
Do you have any news regarding my inquiry?
Best to you and the team!
Sebastian
Hello Sebastian,
I hope you are doing well.
Sorry for the late response, our developers said it was some kind of conflict, so they need to take a look locally.
Would you be able to provide us with a staging site, along with WP-admin (Administrator) user, FTP, and the database, so our developers can debug the plugin, and see what's going on?
If you're not able to provide us with a staging site, can you clone your website?
If yes - I'll ask you to install the Duplicator plugin. It will generate a couple of files that you can send me (along with the log-in credentials), and then I can create an exact copy of your website, see what the issue is and try to resolve it.
The Duplicator plugin can export only up to 500MB of data, so if your site is bigger than that, please use the All-in-One WP Migration plugin.
Please note that the files will be too large to attach to the ticket, so you can upload them via wetransfer.com and just send me the link.
Thank you and stay safe.
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables