Hello Andreas,

Thank you for reaching out to us.

Amelia works with WooCommerce, but the integration with WooCommerce's add-ons is not confirmed, and we can't guarantee that it will work.

However, maybe that can be achieved with Packages instead of coupons?

Packages of Services is a feature that allows creating packages of multiple appointments (of the same or different services). In that case, the services that are included in the package and the number of appointments will be fixed, and the price will be set for the whole package. Customers will be able to book included Appointments on any day, with no strict recurrence. You can see more information here. Please note that the Packages feature is only available for Amelia Pro and Developer licenses.

Please let us know if you have any other questions.

Hello Andreas,

Would you be able to provide us with a staging site, along with WP-admin (Administrator) user, FTP, and the database, so our developers can debug the plugin, and see what's going on?

If you're not able to provide us with a staging site, can you clone your website?

If yes - I'll ask you to install the Duplicator plugin. It will generate a couple of files that you can send me (along with the log-in credentials), and then I can create an exact copy of your website, see what the issue is and try to resolve it.

The Duplicator plugin can export only up to 500MB of data, so if your site is bigger than that, please use the All-in-One WP Migration plugin.

Please note that the files will be too large to attach to the ticket, so you can upload them via wetransfer.com and just send me the link.

Hello Andreas,

This is currently under investigation by our developers that are looking into it. We will provide you with an update once it has been worked out what causes this issue to occur.

Thank you for your patience.