I'm currently using Amelia on two sites. (In private business and company) I intend to configure both in the same way, but there is a difference in the csv export in the appointment. There is no "price" item. The same item is displayed for CSV export in Finance. Is there a setting method somewhere?
Thank you for purchasing Amelia, and for reaching out to us.
Please provide me a temporary WP-admin (administrator (for both sites)) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Hello, Marco. Thank you, the problem has been resolved. Since it was displayed as the latest on the dashboard, I did not notice. Thank you for your continued support.
Hello.
I'm currently using Amelia on two sites. (In private business and company)
I intend to configure both in the same way, but there is a difference in the csv export in the appointment. There is no "price" item.
The same item is displayed for CSV export in Finance.
Is there a setting method somewhere?
Hello Tomoya,
Thank you for purchasing Amelia, and for reaching out to us.
Please provide me a temporary WP-admin (administrator (for both sites)) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
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Hello Tomoya,
Yes, everything is fine now we were able to enter the site.
The issue is that you didn't update Amelia you are still using the 4.2 version. With the new update you can have the "price" with csv files.
If you have any more questions please feel free to open another ticket.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello, Marco.
Thank you, the problem has been resolved.
Since it was displayed as the latest on the dashboard,
I did not notice.
Thank you for your continued support.
Hello Tomoya,
We are glad that we're able to help you. If you have any more questions please feel to open another ticket.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables