We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I would like my displayed table to be in french. is that possible ? i don't think i saw a langugage option in the wpdatatable plugin.
If there is no option language for french i'd happily translate something for you. I just really need to display the french version of some keywords such as "next" "previous", etc. in the front page.
Thank you
Hi William
Thank you for reaching out to us.
The plugin can be translated using POEDIT or Loco Translate easily. I suggest installing Loco Translate since it's within WordPress and it has a simple UI.
If you want to use POEDIT then please follow these instructions:
1. Download wpdatatables from our TMS Store and save the wpdatatables.zip file on your computer.
2. Unzip downloaded file.
3. Download and install POEDIT.
4. After that, open the program and open the file from the extracted folder on your computer wpdatatables/languages/en_US/wpdatatables.po.
5. Translate all the strings in your language.
6. Save the file as the plugin suggests (the language code; for example wpdatatables-id_ID.po if your language is Indonesian) and it will generate a new wpdatatables-id_ID.mo file. You can find your language code here.
7. Go to wpdatatables/languages/ folder and create a new folder. Name it as the language code for your language (in our case, for Indonesian, it is id_ID) and then copy these two files called wpdatatables-id_ID.po and wpdatatables-id_ID.mo into it. Proceed with copying the whole folder id_ID back to your website in folder ../wp-content/plugins/wpdatatables/languages/.
Of course, you will use language code for your language (we use Indonesian language, and its language code "id_ID" is just an example).
Hope this helps.
Hi,
I used loco to translate a button on the front end but it has translated all mu back end in english (it was in french)
How can I get my backend in french please?
Thanks
Hello Bérangère
We can't say exactly what happened on your end, but you can download the installation file for the plugin again (from our store), extract it and copy the .po and .mo files from ../wp-content/plugins/languages/fr_FR/ to the same location on your server via FTP.
That will override the file you modified with the original translation file.
Kind Regards,
Aleksandar Vuković
[email protected]
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