We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2931938
Calendar Help
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Comments

  • stephanie jenkins started the conversation
    December 6, 2021 at 1:23am

       So, I just purchased this plan...  I'm a solo entrepreneur, In business for me only, and I need the availability to manually put in the days and hours I'm in shop.  I guess I naively assumed that would be an option here?? 

    For instance, one week I work on a Tuesday and Wednesday... The following week is completely different and so on.  The schedule will literally be changing every month... every week.   So, the problem I'm running into after installing the software is the severe lack of options to tweak hours and days in the calendar for clients to book appointments.  It could be that I'm not accurately navigating the issue??  But I'm defiantly not on a set schedule.  Are there scheduling options for me here?  Otherwise, I would kindly ask for a refund and find a service not as advanced and probably better suited for a small business like mine.  lol.   

      Thanks!

          

  •  111
    Stanislav replied
    December 7, 2021 at 1:02pm

    Hello Stephanie,

    Thank you for purchasing Amelia, and for reaching out to us.

    You can very easily set up any flexible and custom schedule for your employee, please check this how-to-do-it instruction: https://wpamelia.com/configuring-schedule/

    You need to look at - Special Days. Also, we will be adding shift schedules in one of our future updates. There is no estimated time yet, but we hope to have it before the second quarter of 2022.

    If you need some further assistance, please don't hesitate to contact us.

    Have a nice day!

    Kind Regards, 

    Stanislav Snagovskiy
    [email protected]

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