We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Having trouble removing this error at the top of the page?
Warning: A non-numeric value encountered in /home/customer/www/hiltonhaulage.co.nz/public_html/wp-content/plugins/wpdatatables/lib/phpoffice/phpspreadsheet/src/PhpSpreadsheet/Shared/Date.php on line 182
Can you please help?
Thanks
Sander
I have change some margins to hide the error for now. Still need to resolve.
Thanks
S
Hello Sander, sorry for the late response.
That line is this: $partDay = $excelTimestamp - $days;
So, I suppose there's something in the time stamp in the Excel file you used to generate this table that's causing this. Can you send me that file please?
This is a public ticket, so make sure to enable the PRIVATE response. Also, you won't be able to upload an XLS or an XLSX file, so make sure to ZIP it before attaching it to the ticket. Thank you.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you Sander.
Strangely enough, I can use the file to generate the table without issues:
So, this could be related to your system setup. Can you please go to wpDataTables/System Info, and see if there are any warnings?
Reach out to your hosting provider, and ask them if you have ZipArchive installed, updated, and enabled? If not - have them install it, and restart the server after that.
If it still doesn't work, please provide me a temporary WP-admin (administrator) user for your website where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here because this ticket is private and nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables