Hello Cliff,

Thank you for reaching out to us.

Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your time zone is in UTC+/- format, please change it by selecting the city near you. Also, please check if you enabled "Show bookings in customer's time zone" in Amelia's General settings.

If you are in a different time zone than your WordPress site is, and you've enabled this option, the times on front-end will show available time slots in your time zone, which will be the time you set in back-end +/- the time difference (depending on where you are in regards to the time zone set in WordPress' General settings).

You can read more about "Time Zones with Amelia" here: Time Zones with Amelia

If you need some further assistance, please don't hesitate to contact us.

Have a nice day!

Hello Cliff,

Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.

Have a nice day!

Hello Cliff,

Thanks, we'll check it out and reach you back soon.

Have a nice day!

Dear Cliff,

The times are showing correctly - I can see them in my time zone, so that's ok.

As for the prices - when you updated the prices of services, you didn't click on "Update for all"

So, the employee was left with old prices:

I hope it helps.

If you need some further assistance, please don't hesitate to contact us.

Have a nice day!

You are welcome, Cliff,

If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.

Have a nice day!