Hello Ankush,

Thank you for your interest in our product.

Absolutely Amelia has integration with Google Calendar and Zoom and you can set them up in such a way that when a customer books an appointment link for a meeting is automatically sent to a customer and employee.

Here are the instructions on how you will set up the Zoom link:

1. You need to configure the Zoom integration.
2. Then you need to access the employee's profile in Amelia/Employees, and link the employee to his/her Zoom account
3. Access the service or the event in Amelia/Services, or Amelia/Events and go to the Settings tab. In there, under Integrations, enable (or disable) Zoom. This will allow you to enable Zoom integration on some, while not on other services (your choice).
4. The link is generated automatically if the employee is connected to Zoom, and if Zoom is enabled.
5. To send a Zoom link to both, your customers and your employees you need to add a placeholder for the Zoom link in the notification templates.
6. Go to the Notifications page, click on the “Show email placeholders” button, and a modal will show with all currently allowed placeholders. Scroll down to the bottom of the modal and you will see the placeholders for Zoom. For appointments you will have two placeholders:

1. %zoom_host_url% – this is the placeholder that you need to paste to employees’ appointment notifications.
2. %zoom_join_url% – this is the placeholder that you need to paste to customers’ appointment notifications.

     7. Yes new link will be generated every time a new appointment has been scheduled by a                          customer. You can read more about that here.

Simmiliar goes for the Google meet. 

If you have any more questions please feel to open another ticket.