We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi!
I would like to create a weekly group class, selling solo tickets and a package (4 tickets togeather) too. Should I use the event or service for it? I tried both of these. When I make recurring event, I cannot create a package for it. If I choose the service option, I cannot make a fix date and time.
Do you have any idea how I can make it?
Thanks for help!
I think I solved it! :-)
Can you share how you solved it? I've not figured it out for my site yet. Thanks
First, you make a service and connect the service to the employee. Second step, you make a package include this service X-times, as you wish. After you go to the employees area and you will be able to setup date and times at the employee. For example the employee works Wednesday 10:00-12:00 and you setup that only the bikram Yoga Class is available in this time.
Hello Góra,
Thank you for purchasing Amelia, and for reaching out to us.
Sorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual. Thank you for your patience!
That is a fantastic workaround we will use it for sure. Thank you for that.
We wish you all the best.
Kind Regards,
Marko Davidovic [email protected]
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