Hey everyone!
With the holiday season upon us, we want to share our upcoming working hours:
- New Year: Our team will be off on January 1st and 2nd. We’ll be back on Friday, January 3rd, to respond to any messages received during this time.
- Weekend: As usual, we don’t work on weekends, so January 4th and 5th will also be non-working days.
- Orthodox Christmas: Our office will be closed on Monday and Tuesday, January 6th and 7th for the holiday.
After that, we’ll return to our regular schedule and assist you as quickly as possible.
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.
Thanks a bunch for your understanding and support!
Warm regards and happy holidays!
TMS
Hi,
I'm reaching out to you, just when I thought I finally understood well (Amelia) :'( as I'm stuck here in the form customization.
I would like to enable the field "bring someone with you" for some services in a specific category of services (called cours de danse). Despite having enabled it everywhere on the several steps (in catalog booking form, but also in step by step) I just doesn't appear in the form..
Can you help me please ? I can provide a temporary access if needed
Thanks in advance!
Kr,
Hi Marko
Thank you for reaching out to us.
There really isn't much to it, simply increase the maximum capacity of a service and turn on the Bringing anyone with you option below it, save the options, clear your website and browser cache and it should be displayed on the front end straight away.
Can you please tell us which services should have this option displayed so we can test it on our end as well?
You also check if the maximum number of spots in the assigned employee's settings is increased for this service, it should be more than 1
HI Blaženka,
Thanks for your reply.
I checked and the option "bring ..." is activated on those courses + there is for both a minimum of 1 to 23 (at service side, but also at employee max capacity as you showed on the screenshot)
The concerned courses are Zumba kids & Zumba kids Junior, under the 'Cours de danse' category
Thanks in advance !
Hi Marko
Can you please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Hi Marko
If you turn off the option to select a employer for the form 'catalog booking form - catalog service - step 2' it directly also hides the option 'bringing anyone with you'. So now I have activated the option to select a employee and it gives the option to add additional people.
In the customize tab it does show as two separate blocks but the effect each other.