We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I would like to know if there is a way to synchronise in both way ?
I already connect google calendar to get the appointment on employee's calendar (actually just me so far), but I would like to synchronise in the other way, as if I already have some appointment taken by phone for ex., I need them appear on the online Amelia calendar.
Is it possible ?
Thanks,
Hello Parmentelot
Thank you for your purchase.
I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.
Our developers will be working on this in the future, but we can't say when (if) it will be included in the plugin.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello,
I have seen today in the update the new feature "two way sync" with google, is this working ? I can't figure out. Thank you,
Hi again.
The 2-way sync works for blocking times when there's a Google Calendar busy event - so it blocks that time for the employee, but it cannot create an appointment in Amelia when you create an event in Google.
Please feel free to search for and vote for this functionality on this page.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksandar,
Thanks for the reply, actually I checked your FAQ, I needed to "Remove Google calendar busy slot" in Integrations/Google Calendar settings. That is what I was looking for,
Thanks,
You're welcome.
Glad to hear our FAQ helped
Please feel free to reach out to us if you have any further questions.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables