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  Public Ticket #2926832
question about Admin Amelia
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  • Jan Smeelen started the conversation

    Hello Support,

    We are very interessed to buy the Amelia Beauty Salon software, but we have some questions before buying it :

    1. Is it possible to see all previous appointments from a customer ? In the Amelia admin, i found, that i can see how many appointments, and it shows the last appointments, but we want to see all appointments.
    2. I see that for a customer we can have an internal note, but want to know if some extra fields are possible, like what brand of cream was always used for this customer etc.
    also : how much info (in characters) can be stored in this internal note field ?

    3.The SMS functions looks nice, but will this also work in the Netherlands, 
    and do you have some price-info about the SMS services.

    .

  •   Marko replied privately
  • Jan Smeelen replied

    Hello Marko, 

    > 1. You can see all of the appointments of the customers but from the day when you have bought Amelia.

    Perfect, but i didn't see it in yours Demo Admin ? 
    So it can't be seen in the Demo at yours Demo site, but after buying we can see ALL Appointments one  customer had in  the past ( which was booked by the Amelia Software ).
    We don't want the customer to make the booking themselves, all appointments will be made in the Admin by the manager or employees.

    >2. Custom fields

    This also seems not working in the Demo account...
    But how many characters can be filled in max ( 1024 chars or more ? )

    Thanks for quick reply, my customer porobably decide tonight if he want your Amelia Salon software :)

    Best regards, Jan Smeelen from The Netherlands.

  •  1,564
    Marko replied

    Hello Jan,

    1. If you do not want for your clients to be able to book themselves it is not an issue you just need to disable option "show service on site" and service wont be visible for your clients to book on the front end.

    7582022779.png

    You can go to Amelia/Appointments, and in there set the date filter to go from (for example) 2019 - 2023. Then, you can filter per customer

    7466290959.png


     2. No you are not limited to only 1024 characters you can have up to 65,535 characters in custom fields.

    Looking forward to your reply.

    Kind Regards, 

    Marko Davidovic
    [email protected]

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