Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
Hi,
I have the Amelia Basic pack installed in my wordpress site. I've now purchased the Amelia Pro pack. What do I need to do to upgrade and keep everything as it is?
Thanks
João
Hello João,
Thank you for purchasing Amelia, and for reaching out to us.
If you have already bought an Amelia Pro license.
Just go to Amelia Settings/Activation, and make sure that the "Delete database tables" slider is disabled. Then, go to your Plugins section and deactivate Amelia. If you're using WordPress 5.8+, you'll be able to go to the Plugins section/Add New, and upload the file you previously downloaded.
When you upload the PRO file that we have sent to you, WordPress will inform you that you're replacing the plugin with the same version (which is OK, since you're upgrading the license), so just confirm that. After the plugin is installed, activate it, and make sure to purge all cache from your website.
Your purchase code remains the same, all you need to do is verify that your purchase code is added to Amelia Settings/Activation, so you're able to receive auto-updates in the future.
Kind Regards,
Marko Davidovic [email protected]
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Thanks. Think this worked fine.
Hello João,
We are glad that we're able to help you. If you have any more questions please feel to open another ticket.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables