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Hello,
As an employee, when a client makes an appointment, I receive a notification by email with% appointment_start_time% which in theory tells me the start of the appointment. But it tells me the end of it (one hour later the start of the meeting).
The client also receives an email notification with the same variable but for him, it is the display of the real time of the start of the appointment. So it's working for him but not for an employee.
Why is that?
Hi TONTALE
Thank you for reaching out to us.
What does the end time say for you? Does it display the same time again or is that shifted by one hour as well?
Please check if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your time zone is in UTC+/- format, please change it by selecting the city near you. Also, please check if you enabled "Show bookings in customer's time zone" in Amelia's General settings.
If you are in a different time zone than your WordPress site is, and you've enabled this option, the times on front-end will show available time slots in your time zone, which will be the time you set in back-end +/- the time difference (depending on where you are in regards to the time zone set in WordPress' General settings).