We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I understand you have multi-location feature but we have to set the staff time available in the particular location first and to book the time accordingly.
We have 3 locations, most of the time, our staff or the management will help student book time in the back panel. It takes too complicated for us to book the time by creating the staff available in the particular location first and then book the time.
Is there any way to create the staff total available time throughout a period of time (say the next 4 weeks) and free for booking to any locations? Most of the time that staff or management will book for customers so, the buffer time for traveling that we can manage manually.
Hi Ted
Thank you for reaching out to us.
You can set up special days for your employees.
This feature allows you to configure one or multiple days when the employee’s schedule is somehow different from the standard one. E.g. one can have different working hours, provide different services, and/or work in a different location for one Thursday only. Whether you need to set shorter or longer working hours for just one day or a period, set a different service for one specific day or a whole week, or assign the employee to a different location for a day — here you can do all of this.
Once you configure it, it will override the employee’s general working hours and his service schedule, but it will not override his days off.
Please have a look at our documentation for more detailed information about this feature
https://wpamelia.com/configuring-schedule/