As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
When this sales end?
I already have a website using wpdatatable (maybe signup in Apr), If I buy the best value but I only have 1 existing website, will this website wpdatatable extended by 1 year?
I have another 1 new website, so 1 wpdatatable account will be wasted, correct?
Joshua Lim
Hi Joshua
Thank you for reaching out to us.
We would suggest upgrading the licence you currently have to the Pro licence. This offer expires soon but we will have in mind you reached out to us while the offer was active.
If you confirm the upgrade, we will forward the request to our reseller, Paddle, and they will process the payment.
For that, we will need you to confirm the email address you used for the purchase and the license you want to upgrade to.
So, please, let us know and we will make the change.