I have a few websites with an individual license and I recently bought a developers license. I have change the activation code in Amelia to the one that I got with the developer's license but I guess I should cancel the subscriptions for the individual licenses so I don't get charged for those as well. I can't see any login to manage my subscription. How can I do it?
Please log into http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purchased the plugin, then navigate to Purchases/Amelia, and you will see the "Cancel subscription" button.
If you don't see it, and you're using a screen with a width lower than 1600px, you will need to scroll through that screen horizontally to see the button.
Hello,
I have a few websites with an individual license and I recently bought a developers license. I have change the activation code in Amelia to the one that I got with the developer's license but I guess I should cancel the subscriptions for the individual licenses so I don't get charged for those as well. I can't see any login to manage my subscription. How can I do it?
Hi Lucia
Thank you for reaching out to us.
Please log into http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purchased the plugin, then navigate to Purchases/Amelia, and you will see the "Cancel subscription" button.
If you don't see it, and you're using a screen with a width lower than 1600px, you will need to scroll through that screen horizontally to see the button.