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  Public Ticket #2925005
Not Loading, 68 Services Gone?!
Closed

Comments

  • Shanice Baloe started the conversation
    November 26, 2021 at 8:39am

    Hi,

    I recently created a website for a client. It was finished until we saw that her services & categories are gone. Along with her employee account status showing 'unavailable' and not loading to see what's happening. Amelia is updated. Her account has the following roles:

    - Editor

    - Amelia Employee

    * All 68 services are still assigned to her Amelia employee account.

    * I've logged in to her account and appointments, employee pannel etc etc is not loading properly, same goes for the admin account.

    * I've adjusted Role Rights with User Editor Role Correctly

    Can you log in to our accounts and see what is going on? Please check out the following attachments.

  • [deleted] replied
    November 30, 2021 at 4:25pm

    Hi Shanice

    I can see this is a duplicate ticket so I will be closing this one to avoid confusion.

    Thank you for understanding.