Hey everyone!
With the holiday season upon us, we want to share our upcoming working hours:
- New Year: Our team will be off on January 1st and 2nd. We’ll be back on Friday, January 3rd, to respond to any messages received during this time.
- Weekend: As usual, we don’t work on weekends, so January 4th and 5th will also be non-working days.
- Orthodox Christmas: Our office will be closed on Monday and Tuesday, January 6th and 7th for the holiday.
After that, we’ll return to our regular schedule and assist you as quickly as possible.
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.
Thanks a bunch for your understanding and support!
Warm regards and happy holidays!
TMS
Hi,
I recently created a website for a client. It was finished until we saw that her services & categories are gone. Along with her employee account status showing 'unavailable' and not loading to see what's happening. Amelia is updated. Her account has the following roles:
- Editor
- Amelia Employee
* All 68 services are still assigned to her Amelia employee account.
* I've logged in to her account and appointments, employee pannel etc etc is not loading properly, same goes for the admin account.
* I've adjusted Role Rights with User Editor Role Correctly
Can you log in to our accounts and see what is going on? Please check out the following attachments.
Hi Shanice
I can see this is a duplicate ticket so I will be closing this one to avoid confusion.
Thank you for understanding.