We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello.
Iam using Amelia.
As regards the paiements, iam using Stripe but i wish to offer to my customers the possibility to pay automatically the pack in 3 times without creating a link with an invoice. It is possible? If no is it possible to make it real? :-)
PayPal does it so it means it is possible to do it and i will the pioneer🌼
Kind regards Perrine Ribiere
www.coeureneveil.com
Hello Perrine,
Thank you for your interest in our product.
Amelia itself doesn't handle the payments but we have integration with several payment systems such as: PayPal, Mollie, Stripe and WooCommerce. More about the integration of Amelia with these payment systems you can read here.
But if you want to offer you customers option to buy three appointment at once you will need "packages of services".
Packages of Services is the only feature that is not included in the Basic license, the rest of the features are absolutely identical.Packages of Services is a feature that allows creating packages of multiple appointments (of the same or different services).
In that case, the services that are included in the package and the number of appointments will be fixed, and the price will be set for the whole package. Customers will be able to book included Appointments on any days, with no strict recurrence. You can see more information here.
Kind Regards,
Marko Davidovic [email protected]
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Hello
I have upgraded the Amelia booking pro version and paid 79.80 euros today
Unfortunately i have not received the key code activation.
Would you mind to send it to me at [email protected] please?
Regards Perrine Ribiere