Hey everyone!
With the holiday season upon us, we want to share our upcoming working hours:
- New Year: Our team will be off on January 1st and 2nd. We’ll be back on Friday, January 3rd, to respond to any messages received during this time.
- Weekend: As usual, we don’t work on weekends, so January 4th and 5th will also be non-working days.
- Orthodox Christmas: Our office will be closed on Monday and Tuesday, January 6th and 7th for the holiday.
After that, we’ll return to our regular schedule and assist you as quickly as possible.
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.
Thanks a bunch for your understanding and support!
Warm regards and happy holidays!
TMS
Hi TMS team,
In short, I am experiencing this problem :
https://tmsplugins.ticksy.com/article/17655/
I am unable to connect my employee (me) to google calendar (the google account is different from the compagny account).
The google APi seems ok, and google tells me that the authorization is granted . I followed the process described in the article, but when I looked into phpmyadmin to delete the row, I didn't find any rows. I founded the your_prefix_amelia_providers_to_google_calendar as described in the article, and I have been able to correctly select the table, but Phpmyadmin tells me that this table is empty.
Can you help me?
Best regards,
Etienne
Hi Etienne
Thank you for reaching out to us.
You need to check the redirect URI in your database and change it if it isn't the same as your website's domain. Also, please check if this URI is the same in your Google account console.
In your database, you have to find the wp_options table:
In your case, it is possible for it to have a different prefix but it will end like your_prefix_options.
Then you have to find the option name amelia_settings in this table.
When you find that you have to edit that property and to find there the string redirectURI , so you will probably find something like this:
It needs to have the escape characters " \ ", so don't remove those. Simply check if the URI is the same as in Amelia/Google Calendar Settings and if it isn't, please modify it here. Please note that if you use https you will need to update it also in redirectURI option.
When you finish with this please check if the URI is the same in the field Authorized redirect URL's on "Create OAuth client ID" section in your Google credentials section.
Sometimes this issue comes up, mostly when there is security involved so there is a mismatch in http/https and sometimes users don't press Enter (after typing the domain in the required field in 'Authorized redirect URIs') to add it before clicking on 'Save' in the Google Cloud Platform. So the field stays empty and causes the issue. This is why you need to go on in the database and change it manually.
Another thing could be that the plugin may have added too many connection tokens in the database. But you have already checked this and since the table is empty as you said that means this is not the case with you.
I hope this helps, do let us know if you need any further assistance.
Hi Blaženka,
Thank you for your answer and your help.
It happens that your help worked. I installed a multisite wp, and amelia has created other (and nearly identical) tables for the blog.
I searched in the wrong place, and the initial solution in the article I quoted worked on first try.
Thank you again for your amazing support !
You are most welcome I am glad to hear that
If there is anything else we can assist you with please don't hesitate to open a new ticket.
Have a wonderful day!