We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hey TMS Plugins,
I'm looking for more details regarding an error I'm getting on a page I've created. The page is listing ten separate WpDataTables. Sometimes, after it loads, some of the tables display a Error "Too Many Requests". It's unclear what this is referring to and what the actual limits are. Could you please advise?
Cheers,
Michael
Hi Michael
Thank you for reaching out to us.
How is the table created? Google Sheets API has a quota limit. It's limited to 500 requests per 100 seconds per project, and 100 requests per 100 seconds per user.
https://developers.google.com/sheets/api/limits
That quota can be increased, but that requires an additional charge in Google (increasing the quota is not free). Another way would be to use the old method without the API.