This setting, besides in Amelia General Settings, is available for each booking form that can be customized on the Amelia Customize page. So could you please go to the Customize page, choose the booking form you use and check there if the Phone field is set to mandatory on the second last booking step?
I have selected phone number as mandatory, however users still can book an appointment without the phone number!
Hello Mahran,
Thank you for your purchase.
This setting, besides in Amelia General Settings, is available for each booking form that can be customized on the Amelia Customize page. So could you please go to the Customize page, choose the booking form you use and check there if the Phone field is set to mandatory on the second last booking step?