We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2923749
Phone mandatory
Closed

Comments

  • Mahran started the conversation

    I have selected phone number as mandatory, however users still can book an appointment without the phone number!


  • [deleted] replied

    Hello Mahran,

    Thank you for your purchase. 

    This setting, besides in Amelia General Settings, is available for each booking form that can be customized on the Amelia Customize page. So could you please go to the Customize page, choose the booking form you use and check there if the Phone field is set to mandatory on the second last booking step?