We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2923177
Donation Based Events
Closed

Comments

  •  2
    Jimbo Clark started the conversation
    November 24, 2021 at 3:23am

    Can we list events as Donation based?

    1. Instead of "Free" can the price be sown as "Donation" in the front end calendar and list views? I have had some people attend donation based events and be angry at our asking for donations as the event is clearly listed as "FREE" on the website. 

  • [deleted] replied
    November 25, 2021 at 4:17pm

    Hi Jimbo

    Thank you for reaching out to us.

    You can change the label Free from the Customize tab and have it say Donation or anything else for that mattersmile.pngSimply choose the Event booking form and click on the edit icon next to the related section. 

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    I hope this helps, do let us know if you need any further assistance. 

  •  2
    Jimbo Clark replied
    November 26, 2021 at 1:56am

    Thank you very much. 

    I could not tell there were other options, so I only thought there were the top four. 

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    Another question then.

    Is there a way to accept donations in the plugin, or would I have to go to woocommerce for that?

    I prefer to use Amelia for payment if possible. 

    Thanks.

  •  2
    Jimbo Clark replied
    November 30, 2021 at 3:16am

    It has been 4 days so I'm resending to hopefully get an answer about how to accept donations for events.

    Is there a way to accept donations in the plugin, or would I have to go to woocommerce for that?

    I prefer to use Amelia for payment if possible. 


  • [deleted] replied
    November 30, 2021 at 1:07pm

    Hi Jimbo

    Unfortunately this cannot be achieved using the plugin's builtin features, there is no such option within the plugin I'm afraid.

    I'll kindly ask you to add it as a feature suggestion on this page. 

    Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.