As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I moved my website hosting from Siteground to WPX and somehow lost the full version of Amelia. I cannot find where to input the license code. How do I fix this?
Also, will the previous settings reappear or have I lost them completely?
Thanks
Hi Kristen
Thank you for reaching out to us.
Please log into http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purchased the plugin, then navigate to Purchases/Amelia, and you will be able to download the full version from there.
If you had this option disabled before removing the plugin from your website you will still have all data saved when you reinstall it.
I hope this helps, do let us know if you need any further assistance.