We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, the calendar is not working for me, I assign appointments but they are not updated in the calendar.
Thank you
Hi Javier
Thank you for reaching out to us.
Can you please give us some more details about the issue you are having, are you referring to the Amelia calendar or an integration with Google or Outlook?
What do you mean by when you assign appointments they are not updated? Can you provide us with some screenshots or a screen recording that would help us get a better understanding?