Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
How to set up Amelia to provide the option for Cancellation/Refund, and Reschedule of appointments
Hello Chandra,
Thank you for purchasing Amelia, and for reaching out to us.
In order to allow your customers to cancel and reschedule the appointments you will need to enable customer panel. Front-end Customer Panel allows you to offer your customers an easy way to track, reschedule and/or cancel their appointments and events. In the Customer Panel, customers can manage their personal details without logging into the WordPress backend.
Refunds need to be handled through the payment engine you used, Amelia can't yet issue refunds. We'll work on that in the future.
If you have any further questions please don't hesitate to ask.
Kind Regards,
Marko Davidovic [email protected]
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