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We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

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Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2922258
time zone warning message
Closed

Comments

  •  5
    Rohan Yoon started the conversation
    November 23, 2021 at 3:31am

    I saw a warning message on the employee cabinet under the working hours section 

    it says 'Choosing a time zone applies only for managing appointments and events, working hours use a time zone set on the admin side' 

    I don't quite understand the meaning of this warning message. 

    What do you mean by 'working hours use a time zone set on the admin side'? is this something employee should be aware of...? 

    so the working hours a employee sets is not following his/her timezone? 

    Can you help elaborate this little further? 

    Thank you

  •  1,707
    Marko replied
    November 24, 2021 at 11:04am

    Hello Rohan,

    Thank you for reaching out to us. 

    You have opened 17 tickets with this account, and they are all under "Pre-Purchase questions for Amelia" section. We cannot find any purchases related to your email address, and all questions that you have seem to be related to features which are not included in the free (Lite) version of the plugin. 

    We can no longer offer you premium support until you provide us with proof of purchase (purchase code, email that was used for the purchase, or a receipt. 

    If you haven't purchased the plugin, please explain to us how you acquired the full version? 

    Also, it may be useful to know that we currently have a Black Friday sale, so you can obtain a license of Amelia with a 30% discount.

    Kind Regards, 

    Marko Davidovic [email protected]

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