Dear Team, I'm having an issue since yesterday. My website pages with the Amelia short codes will not load. Only the header is visible in such pages. I deactivated all plugins and nothing changes. But when I deactivate Amelia plugin, the page loads correctly. I also created a new page and it loaded perfectly until I added the Amelia short code in the page. The moment I added the short code, the page wouldnt load
Thank you for purchasing Amelia, and for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Everything works fine when "Load entities on page load" is turned off. Everything is resolved and working properly you just need to disable Load entities on the page "load entities on page load"option and you will be able to see the shortcode.
If you have any more questions please feel to open another ticket.
Dear Team,
I'm having an issue since yesterday. My website pages with the Amelia short codes will not load. Only the header is visible in such pages. I deactivated all plugins and nothing changes. But when I deactivate Amelia plugin, the page loads correctly. I also created a new page and it loaded perfectly until I added the Amelia short code in the page. The moment I added the short code, the page wouldnt load
Please help! Thanks
Warm Regards,
Hello Sajan,
Thank you for purchasing Amelia, and for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
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Hello Sajan,
Everything works fine when "Load entities on page load" is turned off. Everything is resolved and working properly you just need to disable Load entities on the page "load entities on page load"option and you will be able to see the shortcode.
If you have any more questions please feel to open another ticket.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you.
Hello Sajan,
We are glad that we're able to help you. If you have any more questions please feel to open another ticket.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables