We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I see you can grab Birthday in the Customer view, but the customer cant enter it in the form? Also, I need to have a custom field show on the backend but not the front end. Is there a way to add a CSS class or an option for frontend/backend use of custom fields? I also cant organize or style my custom fields...
Hello Rachel
Thank you for your purchase.
At the moment, the Birthday field is not visible in the front-end, but our developers have that planned for one of our future releases.
Currently, you can only add a custom field (date type) that will allow your customers to add their birthday. The only downside is that you would need to manually retype the date into the actual birthday field in the back-end, as it wouldn't apply.
When you configure your front-end booking form, you can send us the URL to it, and we'll see what CSS needs to be used for hiding the desired custom fields.
Can you please explain in a bit more detail what you mean by not being able to organize the custom fields?
Kind Regards,
Aleksandar Vuković
[email protected]
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