Hello, I have a display problem with Amelia. In the back office part of Wordpress, it's OK, but when posting on the site, I have no display. You can find attached a demonstrative image.
Thank you for purchasing Amelia, and for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Hello,
I have a display problem with Amelia. In the back office part of Wordpress, it's OK, but when posting on the site, I have no display. You can find attached a demonstrative image.
While waiting for a return from you,
Regards
P.S : Sorry for my bad english, I'm french.
Hello Sébastien,
Thank you for purchasing Amelia, and for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Marko Davidovic [email protected]
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