Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2921706
Notification Email setup
Closed

Comments

  • Scott Connor started the conversation

    Hi guys,

    I can't for the life of me, get my email notifications setup via stmp

    I've attached a screen grab of my inputted settings on the amelia plugin, and also one of my host's default settings.


    Can you please help me with setting this up?

    Thank you

  • Scott Connor replied

    Bumping this for a response, please. :)

  • [deleted] replied

    Hi Scott

    Thank you for reaching out to us.

    Sorry for the delayed response, we are a bit short-staffed at the moment, I'm afraid you con't bump up a ticket, they are being replied to in the order the first came in.

    It is best to reach out to your hosting provider to provide you with the exact information needed to set up the SMTP connection. Here is a video tutorial on how to configure it for gmail for example but it is best to request the exact information from your hosting provider as Amelia serves only as a connection and the information needed is sometimes hosting provider specific

    https://wpamelia.com/notification-settings/

    Do let us know if there is anything else we can do from our side to assist you.