We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I just purchased the plan after my previous booking company was quite difficult to use if you're not familiar with html. I now find that there is not payment plan as yet, even though it says that there is?? Can you please let me know if this is the case. I have stripe and paypal options in woocommerce. Thank you.
Hello Wendy,
Thank you for purchasing Amelia, and for reaching out to us.
No this is not the case Amelia itself doesn't handle the payments but we have integration with several payment systems such as: PayPal, Mollie, Stripe and WooCommerce.
Since you already have WooCommerce installed go to the “Settings” page in the Amelia Booking Plugin, open the “Payments” settings modal, and enable the WooCommerce Service toggle.
Once you enable the WooCommerce service option, other payment methods will be disabled since WooCommerce supports the same payment methods, or you can just enable PayPal or Stripe it is entirely up to you.
More about the integration of Amelia with these payment systems you can read here.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you. I now understand it. All good. I did add stripe individually, but I didn't know about the woocommerce service. So that's very helpful. Thank you.
Hello Wendy,
We are glad that we're able to help you. If you have any more questions please feel to open another ticket.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables