Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2920898
filter options display error
Closed

Comments

  • Freddie Cheung started the conversation

    I have a SQL table. One of the filterable column has 47 unique data values(string value). I noticed that the last one could not be displayed properly. Please see attachment. The last value in my filter option list is "9.4.  xxxxx", which was only slighlty displayed.

  •  472
    Isidora replied

    Hi Freddie,

    Thank you for your purchase.

    Sorry for the late response, we have some agents that have contracted Covid-19, so our team is cut in half.

    Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

    You can write credentials here just check PRIVATE Reply so nobody can see them except us.

    Also point me for table id where this happens so we can investigate.

    Best regards.


    Kind Regards, 

    Isidora Markovic

    wpDataTables: FAQFacebookTwitterFront-end and back-end demoDocs

    Amelia: FAQFacebookTwitter |  Amelia demo sites | Docs

    You can try our wpDataTables add-ons before purchase on these sandbox sites:

    Powerful FiltersGravity Forms Integration for wpDataTablesFormidable Forms Integration for wpDataTables