We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Buenas tardes el motivo de mi consulta es la siguiente. Configure Amelia con servicios empleados todo muy bien pero se me presenta un problema. Cuando ingresan clientes a reservar un turno por ejemplo lo hacen el dia lunes a las 7 am pueden reservar recien a partir de las 11:30 y no a las 8 o 9 o 10 (adjunto imagen). Tambien me pasa que si ingreso a las 12 me permite reservar para las 17:30
Yo intente de todas formas viendo tutoriales y no puedo corregir ese detalle y para mi empresa es muy necesario que si un cliente ingresa a las 7 am pueda contratar mi servicio para las 9 o 10 del mismo dia o para la hora que desee.
Desde ya muchas gracias por su atencion y espero me puedan ayudar a terminar la configuracion para dejar la pagina lista y activa.
Atte.
Ezequiel Boiero
Hi Ezequiel
Thank you for reaching out to us.
You can adjust the minimum time required before booking in Amelia - General settings
Please make sure to clear your cache after the change to load a fresh page.
I hope this helps, do let us know if you need any further assistance.