As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Can you help me upgrading my license please?
Hi Paloma
Thank you for reaching out to us.
We will gladly help you with the upgrade.
If you confirm the upgrade, we will forward the request to our reseller, Paddle, and they will process the payment.
For that, we will need you to confirm the email address you used for the purchase and the license you want to upgrade to.
So, please, let us know and we will make the change.