As previously announced via banners and our newsletters, support is no longer available through this platform.
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You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Hello,
I created a private ticket but no response, so now I'm trying public. I can't create a data table using any of the options. Downloaded the plugin, uploaded it to my wordpress, authenticated the purchase, had our server host add "create" privileges to my account (for the database), and still I receive errors when trying to import, connect, or create from scratch.
Please help. Was supposed to have a demo ready for today.
Curtis
Here's the latest error I'm getting: Table 'wp_versado.wp_wpdatatables' doesn't exist
Hi Curtis,
Thank you for your purchase.
Sorry for the late response, we have some agents that have contracted Covid-19, so our team is cut in half.
We notice that you open two tickets with same issue so I will close this one.
Thank you for understanding.
Best regards.
Kind Regards,
Isidora Markovic
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