We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I created a private ticket but no response, so now I'm trying public. I can't create a data table using any of the options. Downloaded the plugin, uploaded it to my wordpress, authenticated the purchase, had our server host add "create" privileges to my account (for the database), and still I receive errors when trying to import, connect, or create from scratch.
Please help. Was supposed to have a demo ready for today.
Curtis
Here's the latest error I'm getting: Table 'wp_versado.wp_wpdatatables' doesn't exist
Hi Curtis,
Thank you for your purchase.
Sorry for the late response, we have some agents that have contracted Covid-19, so our team is cut in half.
We notice that you open two tickets with same issue so I will close this one.
Thank you for understanding.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables