We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have a yoga center, and my classes can attend 8 clients at the same time (without knowing each other).
I have indicated up to 8 people capacity in the service, but when I try to book with another client a class that is already reserved, but with 7 free places (1/8) it does not allow it.
What I can be doing wrong?
Hello,
Thank you for your interest in our product.
You will need to go to Ameli/settings/appointment settings and enable Allow booking below minimum capacity. And that is it you customers will be able to book the group appointments and the appointments will not close after the first booking.
If you have any further questions please don't hesitate to ask.
Kind Regards,
Marko Davidovic [email protected]
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