We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I would like to allow the management to access the dashboard so they can see KPIs and Appointment statuses without seeing the rest of the Wordpress admin settings and stuff like plugins. Is there anyway to implement this?
Hi Mr Hamza Mubarak,
Thank you for your inquiry and sorry for our late response. Half of our team is sick (with Covid 19) and we are giving our best to answer as soon as possible.
The manager user can only access WP and have all permissions like the admin user just without the option to delete anything (create employees, services, appointments, etc.). Also, the manager user cannot see the WordPress settings that the admin sees but sees the WP panel (however, without the option to change admin settings). At the moment we don't have a separate panel for managers and since this hasn't been requested a lot it is not among our priorities for the next period.
On the other side employee users can have their own employee panel without WordPress but cannot see the dashboard, just the appointments, and events assigned to them.
More about our Users and Roles you can read here.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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