Everytime I update notifications in the Amelia settings, they clear after a save. If I refresh the page, sometimes it comes back. It is NOT sending the email, it was prior to me changing them.
Thank you for purchasing Amelia, and for reaching out to us.
Please check if you have a browser extension for grammar, like Grammarly or Language Tool. If you do, please turn it off for your back-end site, and you'll be able to modify and save the notifications without any issues.
Check out the video attached to my response. We've reached out to Grammarly about this, in the hope their developers will want to work with us in order to resolve this issue permanently.
Everytime I update notifications in the Amelia settings, they clear after a save. If I refresh the page, sometimes it comes back. It is NOT sending the email, it was prior to me changing them.
Hello George,
Thank you for purchasing Amelia, and for reaching out to us.
Please check if you have a browser extension for grammar, like Grammarly or Language Tool. If you do, please turn it off for your back-end site, and you'll be able to modify and save the notifications without any issues.
Check out the video attached to my response. We've reached out to Grammarly about this, in the hope their developers will want to work with us in order to resolve this issue permanently.
Sorry for the inconvenience.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
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