hello. yesterday i opened a ticket with support for a purchase code issue and i have not had any feedback nor have i received a copy of that ticket in my email.
Sorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual. Thank you for your patience!
As far as I can see in our system, my colleague has allready answered you yesterday. Please can you check your email?
Since you have already been answered, this ticket is redundant and I will close it now.
hello. yesterday i opened a ticket with support for a purchase code issue and i have not had any feedback nor have i received a copy of that ticket in my email.
Hey Pedro,
Sorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual. Thank you for your patience!
As far as I can see in our system, my colleague has allready answered you yesterday. Please can you check your email?
Since you have already been answered, this ticket is redundant and I will close it now.
Kind Regards,
Marko Davidovic
[email protected]
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