We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
How can I disable the customer from choosing a specific employee for the services and packages?
Is there a way that the system would just choose one of the available employees automatically without giving an option to the customer to choose?
If this is doable with a CSS, can you please explain where to add the CSS?
Thanks,
Al
Hi Al,
Thank you for your inquiry.
You can hide the employee selection on our Customize page. Go to the Customize page, choose a booking form you need, click on the edit option beside the Employees, and enable the toggle to hide the selection.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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Hi,
Thanks for the reply, however, I don't see disabling Employee field as an option in 'Catalog Package'
Am I missing something?
Regards,
Al
Hi Al,
Unfortunately at the moment, Employees cannot be hidden from Packages, but I have forwarded this to our team and it will be added in the 4.4 version.
You can add this code to the Custom CSS section on the page until we release the option:
.amelia-app-booking #amelia-booking-wrap .am-step-booking-catalog .am-form-stepByStepForm-packageSetupForm .am-package-employee-location > div:nth-child(1) { display: none; } .amelia-app-booking #amelia-booking-wrap .am-step-booking-catalog .am-form-stepByStepForm-packageSetupForm .am-package-employee-location > .el-col { width: 100%; }Just please test it, because we didn't have a link to your website so we were not able to try it.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello,
I actually think somehow it worked after I tried disabling all the employee options from the Customize Page for all the Forms there.
Weird but it worked. I was able to just book a package and Amelia picked up a random employee.
Thanks,
Al
Hi Al,
I am glad to hear that it worked.
Have a nice day.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables