sorry to be writing publicly but I have been waiting for support since last week and so far no answer from the TMS team. Is this a normal procedure? I went for the Pro Tables plugin because a lot of people talked about the excellent support you provide.
I'm having same issue with support for Amelia... many days and no response. I know there was a national holiday but they said it was just a one day holiday on Nov 11.
Hi all,
sorry to be writing publicly but I have been waiting for support since last week and so far no answer from the TMS team. Is this a normal procedure? I went for the Pro Tables plugin because a lot of people talked about the excellent support you provide.
thank you for your attention.
I'm having same issue with support for Amelia... many days and no response. I know there was a national holiday but they said it was just a one day holiday on Nov 11.
Hi Andre,
Sorry for the late responses, we have some agents that have contracted Covid-19, so our team is cut in half.
We are trying to response to all customers as soon as possible due this situations with Covid-19.
Thank you for understanding.
Best regards.
Kind Regards,
Isidora Markovic
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