As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi all,
sorry to be writing publicly but I have been waiting for support since last week and so far no answer from the TMS team. Is this a normal procedure? I went for the Pro Tables plugin because a lot of people talked about the excellent support you provide.
thank you for your attention.
I'm having same issue with support for Amelia... many days and no response. I know there was a national holiday but they said it was just a one day holiday on Nov 11.
Hi Andre,
Sorry for the late responses, we have some agents that have contracted Covid-19, so our team is cut in half.
We are trying to response to all customers as soon as possible due this situations with Covid-19.
Thank you for understanding.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables