Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
I have the standard version of the Amelia plugin and I would like to upgrade to Pro. What should I do? Will I lose information?
Hello Aline,
At the moment, there's no way to upgrade the license from our store, but instead, we'd manually upgrade your license, and our reseller would pro-rate the charge between Basic and Pro annual.
The upgrade is automatically calculated as a pro-rated charge, meaning the time you spent using the Pro license cannot be deducted, but the remaining time will be deducted from the lifetime license.
Here's an example: If you bought a Basic Yearly license, that costs $59 (approx. $0.16 per day). After 100 days, you want to upgrade to Pro, which costs $109 (approx. $0.3 per day). Time spent on Basic: $16 Time remaining on Pro: $79.5 So, the price is not Pro - Basic (109-59=50), but instead a pro-rated charge, and you are going to be charged $79.5 - the time that's remaining until the subscription expires.I
If you're alright with that, please let us know and we'll upgrade your license and send you the installation files for the Pro version.
Kind Regards,
Marko Davidovic [email protected]
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